Shipping policy

SHIPPING POLICY

Last updated: September 12, 2026

ORDER PROCESSING

Orders are normally processed within 1–4 business days. Business days do not include weekends or holidays.

Because some ConveyorSkincare products are handcrafted, processing may take longer during holidays, large promotions, severe weather, or periods of high order volume. Customers will be notified when a significant delay affects their order.

DELIVERY TIME

Standard delivery generally takes 8–12 business days after processing. Most orders should arrive within approximately 10–14 business days from the date the order is placed.

Delivery dates are estimates and are not guaranteed. Carrier delays and weather conditions are outside our direct control.

SHIPPING CONFIRMATION

When your order ships, you will receive a confirmation email containing available tracking information. Please allow time for the carrier to update the tracking record.

SHIPPING ADDRESS

Customers are responsible for entering a complete and accurate shipping address during checkout.

If you notice an error, contact Welcome@ConveyorSkincare.com immediately. We cannot guarantee that an address can be changed after an order has entered processing or shipped.

ConveyorSkincare is not responsible for orders delivered to an address entered incorrectly by the customer.

LOST OR DELAYED PACKAGES

If tracking shows that an order is delayed, please contact the shipping carrier first and then contact us if additional assistance is needed.

If tracking marks an order as delivered but you cannot locate it, check around the delivery location and with household members or neighbors before contacting the carrier.

DAMAGED OR INCORRECT ORDERS

Report damaged, defective, or incorrect products within 48 hours of delivery. Email your order number and clear photographs to Welcome@ConveyorSkincare.com.

CONTACT

Email: Welcome@ConveyorSkincare.com
Telephone: 410-842-6995