MONTHLY WEBSITE MAINTENANCE PLAN

Our Monthly Website Maintenance Plan ensures your website remains updated, functional, visually appealing, and optimized for your customers. This service allows you to focus on your business while we handle the ongoing technical and creative upkeep of your website.

Eligibility for Monthly Maintenance

This maintenance plan is ONLY available for customers whose websites were created, opened, or fully developed by ourdesign team.

This plan is NOT available for:

• Websites created by another company

• Websites designed by a different developer

• Websites coded in a way that prevents access or edits

If your website was built elsewhere and we cannot access or update it due to coding restrictions or system incompatibility, additional fees will apply because we must rebuild or restructure parts of your site before regular maintenance can begin.

This plan is an exclusive add-on for our customers only, after we have completed their website design.

What’s Included in Your Monthly Maintenance Plan

1. Website Updates & Content Management

• Adding new products or services

• Updating product descriptions, photos, and pricing

• Uploading promotions, announcements, events, and sales

• Refreshing content for accuracy and branding consistency

2. Visual/Theme Adjustments

• Holiday themes

• Seasonal color changes

• Background updates

• Homepage redesigns

• Banner updates

Your website will always look modern and professional.

3. Customer Engagement Alerts

• New arrival alerts

• Limited-time offer displays

• Upcoming event notices

• Important homepage announcements

4. Technical Testing & Performance Monitoring

• Functional Testing: Check buttons, forms, checkout, and navigation

• Usability Testing: Ensure the website is easy to navigate and mobile-friendly

• Performance Testing: Ensure the site loads fast and handles high traffic

5. Hosting Support & Security Monitoring

We ensure your website remains stable by checking:

• Domain status

• SSL certificate validity

• Backend security

• Platform stability

6. Routine Maintenance & System Updates

• Theme updates

• Feature updates

• Bug fixes

• Security patches

• Performance optimization

7. Priority Customer Support

You receive priority support for:

• Website issues

• Emergency updates

• Content changes

• Technical problems

Pricing, Discounts & Promotions

Your monthly maintenance fee depends on the current promotional pricing:

• $15.99/month (during promotional periods)

• $21.99/month (standard promotional pricing)

This product is eligible for discounts, depending on the month and available promotions.

Pricing is based on the promotions active during the time of purchase.

Billing Cycle & Subscription Requirements

To enroll in this plan:

• You must subscribe to the monthly maintenance plan

• You must have a valid card on file

• Your card will be automatically charged every 28 days

You may cancel at any time.
You are not obligated to remain in the service.

Late Payments, Suspensions & Reinstatement Fees

If payment is late:

• A $5 late fee will be added to your balance

If your service is suspended or canceled due to nonpayment:

Before returning to the maintenance plan, you must pay:

1. The remaining balance owed

2. The reinstatement fee of $15

3. The monthly maintenance price ($15.99 or $21.99 depending on the current promotion)

4. Any late fees applied

Once all fees are paid, your service can be restored.

Policy Updates & Changes

We reserve the right to modify, update, or change this policy at any time without prior notice.
Your continued subscription to the maintenance plan confirms your acceptance of any policy updates.